Depot for high-security locations
The Fujitsu Depot repair service program is designed to provide mail-in unit repair service for those customers requiring asset tag tracking or who prefer to retain their existing scanner. Depot service includes spare parts, labor, and one-way shipping back to customer for verified hardware failures.
Scanners will be repaired within five business days after receipt of scanner and then shipped back to the customer via two-day shipping. Depot service does not include preventative maintenance, consumables, cleaning materials, troubleshooting of software configuration, or set-up. Depot service is available in all 50 states.